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Coronavirus (COVID-19) Update: Visiting & Staying

As NCCHD specializes in children and perinatal care, even though the emergency declaration has been lifted, we still need to continue our infection control measures. Thank you for your understanding and cooperation.


Limitation on accompanying persons

Pediatric patient: Up to 3 people
Obstetric patient: Up to 1 person
Emergency patient: Up to 1 adult caregiver

This does not apply when the patient needs assistance with a wheelchair or a ventilator.

Please note that the following persons are not allowed to accompany.

  1. People who have had close contact with a person who has been confirmed or suspected of having a new coronavirus infection (COVID-19)
  2. Those who have traveled abroad or lived abroad within 14 days before visiting the hospital
  3. Fever >37.5°C (99.5°F), malaise, cough, sore throat, abnormal taste and smell, diarrhea, vomiting, or a new rash

Temperature measurement for outpatients and their caregivers

We are measuring the body temperature of patients and their caregivers before they enter the hospital to prevent the spread of infection.
Visitors can have their temperature measured at the hospital's west entrance between 7:30 AM and 5 PM. The north entrance has been closed.
Visitors to the outpatient department are required to wear a non-woven face mask.

If your body temperature is below 37.5 degrees Celsius and you do not have any symptoms of infection, we will give you a "temperature-checked" sticker to wear on the left side of your chest where it can be seen easily.

Please let us know in advance if any of the following conditions applies to you, as you may not be permitted to see a doctor.

  1. You have had close contact with a person with a confirmed or suspected novel coronavirus infection.
  2. You have traveled to or been in a foreign country within 14 days prior to your visit to our hospital.
  3. You have cold-like symptoms, a body temperature higher than 37.5 degrees Celsius or feel weak.
    (Including persons who are required to continue taking anti-fever drugs.)

If you leave the hospital, you will need to have your temperature taken again before entering.

Visitor restrictions

Please go through the visitors' reception near the west entrance to check body temperature and symptoms.

Pediatric ward

Visitors' Reception Available time to stay
Pediatric ward 11 AM - 4 PM Till 8 PM
PICU 11 AM - 4 PM Till 4:30 PM
4th floor NICU, GCU 11 AM - 4 PM Till 8 PM
Except 2 PM-5 PM on Wednesday
6th floor GCU 1 PM - 4 PM up to one hour/day

* Up to one adult caregiver/day.
* Visitors who arrive after 4:00 p.m. will not be allowed to visit.

Obstetric ward

Visitors' Reception Available time to stay
After surgery and delivery 11 AM - 4 PM Up to one hour/day
While in the hospital 11 AM - 4 PM Up to one hour/day

* Only one spouse is allowed.

  1. Please show the visitor permit(面会許可カード) issued at the time of admission, to the visitation reception.
  2. Please fill in the visitor acceptance form. (name of the patient, inpatient ward, the name of the visitor, relationship, visiting hours, etc.) Please change the visitor on the 1st floor. (Please do not change at the shop on the 5th floor or in the ward)
  3. The visitor card(面会証) will be handed to you at the visitor reception. Please wear it around your neck. If we cannot see the ward name, the staff may check it.
  4. After visiting, please return the visiting card at the reception desk.
  5. Please disinfect your hands and wear a non-woven face mask.
  6. Please refrain from visiting if you have a fever over 37.5 degrees, malaise, cough, sore throat, abnormal taste or smell, diarrhea or vomiting, or a new rash within 2 weeks.
  7. If any of the following symptoms occur to a family member who is visiting, please contact your doctor or a ward nurse by telephone before your visit. We will check with the NCCHD infection control department and let you know if you can visit.
    1. A family member, close relative, or friend tested positive for a COVID-19 PCR test or became a patient.
    2. If an infected person or cluster of infections occurs at the workplace of a family member
    3. If a family member receives a COCOA positive notification
  8. At the time of hospitalization or discharge from the hospital, only one adult caregiver or spouse can enter the ward.
  9. Visits are not restricted on the day of surgery or when the condition gets worse.

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