Coronavirus (COVID-19) Update: Visiting & Staying
Limitation on accompanying person
To prevent infection, the minimum number of adult caregivers are allowed per outpatient.
Temperature measurement for outpatients and their caregivers
We are measuring the body temperature of patients and their caregivers before
they enter the hospital to prevent the spread of infection.
Visitors can have their temperature measured at the hospital’s west entrance between 7:30 AM and 5 PM. The north entrance has been closed since April 8.
Visitors to the outpatient department are required to wear a mask.
If your body temperature is below 37.5 degrees Celsius and you do not have any symptoms of infection, we will give you a “temperature-checked” sticker to wear on the left side of your chest where it can be seen easily.
Please let us know in advance if any of the following conditions applies to you, as you may not be permitted to see a doctor.
- You have had close contact with a person with a confirmed or suspected novel coronavirus infection.
- You have traveled to or been in a foreign country within 14 days prior to your visit to our hospital.
You have cold-like symptoms, a body temperature higher than 37.5 degrees
Celsius or feel weak.
(Including persons who are required to continue taking anti-fever drugs.)
If you leave the hospital, you will need to have your temperature taken again
Thank you for your understanding and cooperation.
Visitor restrictions （Updated July 1）
As NCCHD specializes in children and the perinatal period, it is important to carefully assess what will happen to COVID-19 when nursery schools, kindergartens, and schools reopen. Although the emergency declaration has been lifted, the visiting hours and procedures are as follows for the time being. Thank you for your cooperation.
- (Pediatric ward) 9 AM to 9 PM, up to 4 hours/day (from June 17)
- (Obstetric ward) 11 AM to 4 PM, up to 1 hour/day, for only ONE adult caregiver (from July 1)
Please go through the visitors’ reception near the west entrance to check body temperature and symptoms.
Obstetric visits are allowed from 11: 00 AM to 4: 00 PM, up to 1 hour/day, for only ONE adult caregiver.
The following activities are prohibited:
- Being at the patient’s bedside during delivery
- Escorting a family member inside the hospital
- The visiting hours of the NICU and PICU have not changed from April 28.
(PICU) 11AM to 4:30PM
(NICU) 11AM to 4:00PM (11AM to 2PM on Thursday)
- Only one guardian is allowed to visit.
- Visitor reception
Place: near the west entrance
Time: 9 PM to 9 PM
- Please show the visitor permit(面会許可カード) issued at the time of admission, to the visitation reception.
- Please fill in the visitor acceptance form. (name of the patient, inpatient ward, the name of the visitor, relationship, visiting hours, etc.)
- The visitor card（面会証） will be handed to you at the visitor reception. Please wear it around your neck. If we cannot see the ward name, the staff may check it.
- After visiting, please return the visiting card at the reception desk.
- Please wear a mask.
- Please refrain from visiting if you have a fever over 37.5 degrees, malaise, cough, sore throat, abnormal taste or smell, diarrhea or vomiting, or a new rash.
If any of the following symptoms occur to a family member who is visiting, please contact your doctor or a ward nurse by telephone before your visit. We will check with the NCCHD infection control department and let you know if you can visit.
① A family member, close relative, or friend tested positive for a COVID-19 PCR test or became a patient.
② If an infected person or cluster of infections occurs at the workplace of a family member
- Visits are not restricted on the day of surgery or when the condition gets worse.